ScubaDR is web-based software that helps dive shops manage bookings, waivers, gear, customers, photos and reports. We provide the software; we do not operate dive activities and are not a party to any transaction between you and your customers.
You must be at least 18 and authorized to bind your business. You are responsible for all activity under your account and for keeping access credentials secure. Each subscription includes one user seat; additional seats are billed as described below.
You retain ownership of the data you and your customers enter ("Customer Data"). You grant us a limited license to host and process it solely to provide the service. Each shop's data is logically isolated from other shops. You are solely responsible for the accuracy and lawfulness of Customer Data and for obtaining any required consents from your customers, including for waivers, medical information and identity documents you upload.
You are responsible for the safe and lawful operation of your dive business, including diver safety, certifications, insurance, the legal sufficiency of any waiver or release you use, tax, and compliance with all applicable laws. ScubaDR's templates and tools are provided as a convenience and do not constitute legal, medical, or safety advice.
You may not misuse the service, attempt to access other shops' data, reverse-engineer the platform, upload unlawful content, or use it to violate any person's rights or any law.
The service is provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant uninterrupted or error-free operation.
To the maximum extent permitted by law, Dren Group LLC will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, data, or goodwill. Our total liability for any claim relating to the service will not exceed the amount you paid us in the three (3) months before the claim.
You agree to indemnify and hold harmless Dren Group LLC from claims arising out of your use of the service, your Customer Data, or your dive operations.
ScubaDR runs on infrastructure and services operated by other companies, including hosting, database, email delivery and payment processing providers. We choose these providers carefully, but we do not control them.
We are not liable for loss, delay, downtime, data loss, mis-delivered or undelivered email, failed or duplicated payments, or any other harm caused by a third-party provider, by your own internet or device, or by any act or omission of a party we do not control. Where a provider fails, our responsibility is limited to using reasonable efforts to restore the service.
Payment processing is performed by Stripe and is subject to Stripe's own terms. We do not store full card numbers. Money paid by your customers to you is a matter between you and them; ScubaDR is not a party to it, does not hold those funds, and is not a payment processor, escrow agent or money transmitter.
You are responsible for your own dive operations, your staff, your equipment, your vendors, and the accuracy of what you and your customers enter into the service.
You may cancel anytime. We may suspend or terminate accounts that violate these Terms or for non-payment. On termination you may request an export of your Customer Data within 30 days. After that window, day-to-day operational data may be deleted. Records that exist to evidence what happened — signed liability releases, medical questionnaires, and the booking and audit records tied to them — are retained for seven (7) years from the date of the dive, because that is the period over which a claim may realistically be brought. This retention protects you as much as us: if a former customer brings a claim years later, the signed release is the evidence that answers it.
We may update these Terms; material changes will be posted here with a new "last updated" date. Continued use after changes means you accept them.
ScubaDR is operated from the United States by Dren Group LLC, a Wyoming limited liability company. These Terms, and any dispute arising out of them or your use of the service, are governed by the laws of the State of Wyoming and the United States of America, without regard to conflict-of-laws rules. You agree that the exclusive venue for any dispute is the state or federal courts located in Wyoming, and you consent to their personal jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
The service is controlled and operated from the United States. If you access it from elsewhere, you do so on your own initiative and are responsible for compliance with your own local law. Nothing in these Terms limits any right you hold under the mandatory consumer law of your own country where that law cannot be waived by agreement.
Questions: support@scubadr.com