Terms of Service

1. The service

ScubaDR is web-based software that helps dive shops manage bookings, waivers, gear, customers, photos and reports. We provide the software; we do not operate dive activities and are not a party to any transaction between you and your customers.

2. Accounts & eligibility

You must be at least 18 and authorized to bind your business. You are responsible for all activity under your account and for keeping access credentials secure. Each subscription includes one user seat; additional seats are billed as described below.

3. Subscription & billing

• The base plan is US$25 per month and includes one (1) seat.
• Each additional team member is US$5 per seat, per month, added automatically when you add a team member and removed when you remove them.
• Subscriptions renew automatically each month until cancelled. Payment is processed by Stripe; by subscribing you also agree to Stripe's terms.
• Promotional free trials (where offered) convert to paid subscriptions automatically at the end of the trial unless cancelled.
• All payments are non-refundable. See our Refund Policy.
• You may cancel anytime; access continues until the end of the current paid period.
• We may change pricing with at least 30 days' notice; changes apply to the next renewal.

4. Your data & your customers' data

You retain ownership of the data you and your customers enter ("Customer Data"). You grant us a limited license to host and process it solely to provide the service. Each shop's data is logically isolated from other shops. You are solely responsible for the accuracy and lawfulness of Customer Data and for obtaining any required consents from your customers, including for waivers, medical information and identity documents you upload.

5. Your responsibilities

You are responsible for the safe and lawful operation of your dive business, including diver safety, certifications, insurance, the legal sufficiency of any waiver or release you use, tax, and compliance with all applicable laws. ScubaDR's templates and tools are provided as a convenience and do not constitute legal, medical, or safety advice.

6. Acceptable use

You may not misuse the service, attempt to access other shops' data, reverse-engineer the platform, upload unlawful content, or use it to violate any person's rights or any law.

7. Availability & warranties

The service is provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant uninterrupted or error-free operation.

8. Limitation of liability

To the maximum extent permitted by law, Dren Group LLC will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, data, or goodwill. Our total liability for any claim relating to the service will not exceed the amount you paid us in the three (3) months before the claim.

9. Indemnification

You agree to indemnify and hold harmless Dren Group LLC from claims arising out of your use of the service, your Customer Data, or your dive operations.

10. Termination

You may cancel anytime. We may suspend or terminate accounts that violate these Terms or for non-payment. On termination you may request an export of your Customer Data within 30 days, after which it may be deleted.

11. Changes

We may update these Terms; material changes will be posted here with a new "last updated" date. Continued use after changes means you accept them.

12. Governing law

These Terms are governed by the laws applicable to Dren Group LLC, without regard to conflict-of-laws rules. Disputes will be resolved in the courts of competent jurisdiction for Dren Group LLC.

13. Contact

Questions: support@scubadr.com